FAQ

When will I receive the order?

Local deliveries throughout Norway are scheduled to ship out within 24- 48 business hours ( Monday thru Friday 10am-5pm) from purchase time.  Shipped boxes can be expected anywhere between 4-7 business days.  If you require a rush order please do inquire via email prior to your purchase.  Orders can be picked up in Oslo, please email to set up a delivery date and time.

 

Return

All sales are final (but trust us, they'll love it). We don't accept returns or exchanges. 

 

Are the boxes customisable? 

Yes!  Please contact us by clicking here with any special requests and we will do our best to accommodate your needs.

 

Are you able to accommodate bulk orders?

Yes! We work with a number of large companies for corporate gifting, real estate, events and film. We specialize in creating themed boxes that meet our clients budget and needs.

Additional branding and customization options are available for bulk orders including branded boxes, hang tags and products. For more information please email us at: paula@hunterandflorence.com

 

Will the gift box I order look exactly like the photo?

All boxes will include the listed items. We will contact you prior to delivery If there are any issues.

Shipped orders will be in a box with a slide lid and of course, packaged in a way that doesn’t take away from the experience of receiving a beautifully curated gift box.